Return & Refund Policies

Thanks for purchasing our products at brightskyfireworks.com

Please contact us via email or telephone before returning the goods, so we can discuss and help arrange the correct courier for your product.

In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.

After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.

If your return is simplify because you changed your mind, we’re happy to accept the return back to us. But we will have to deduct the original cost of shipping the items out to you.

If anything is unclear or you have more questions feel free to contact our customer support team.